Effective Date: November 5, 2024
At Valortiva, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website, purchase our products, or engage with us in other ways. We are committed to ensuring that your data is handled securely and transparently.
We collect various types of personal data to provide and improve our products and services, including but not limited to:
- Personal Identification Information: Name, email address, phone number, billing and shipping address.
- Payment Information: Payment details provided during purchases (processed securely through third-party payment processors).
- Order Information: Details of purchases, including product selections, order history, and communications with us.
- Usage Data: Information on how you interact with our website, such as IP address, browser type, device, and pages visited.
- Cookies and Tracking Data: See our Cookie Policy for details on how we use cookies and similar technologies.
We use the data we collect to provide, maintain, and improve our services, as well as for the following purposes:
- Processing and Fulfilling Orders: Including shipping, delivery updates, and customer service.
- Personalization: Tailoring content, recommendations, and offers based on your preferences and interactions.
- Marketing: Sending promotional communications (with your consent), such as special offers, newsletters, or information about new products.
- Analytics and Improvement: Using data to understand how customers use our website and improve user experience.
- Security and Fraud Prevention: Ensuring your account and transaction details are protected from unauthorized access and fraud.
We may share your personal information with third parties under specific circumstances:
- Service Providers: Trusted third-party partners who assist with payment processing, order fulfillment, website hosting, marketing, and customer support.
- Legal Compliance: When required by law, we may disclose information to comply with legal obligations or protect the rights, safety, or property of Valortiva, our customers, or others.
- Business Transfers: In the event of a merger, acquisition, or asset sale, your personal data may be transferred as part of the business assets.
We do not sell your personal data to third parties for marketing purposes.
We take the security of your personal data seriously. Valortiva employs industry-standard encryption and secure systems to protect your data from unauthorized access, alteration, disclosure, or destruction. We also limit access to your personal data to authorized personnel who need it to perform their job functions.
However, no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
Depending on your location, you may have the following rights regarding your personal data:
- Access: Request access to the personal information we hold about you.
- Correction: Request corrections to any inaccurate or incomplete data.
- Deletion: Request that we delete your personal information, subject to legal or contractual obligations.
- Data Portability: Request that we provide your data in a structured, commonly used, and machine-readable format.
- Objection to Processing: Object to the processing of your personal data for direct marketing or certain other purposes.
- Withdrawal of Consent: Where you have given consent to the collection or use of your personal data, you can withdraw it at any time.
To exercise any of these rights, please contact us at support@valortiva.com.
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements.
Our website may contain links to third-party websites. Valortiva is not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing them with any personal data.
Our website and products are not intended for individuals under the age of 16. We do not knowingly collect personal data from children. If you are a parent or guardian and believe your child has provided us with personal data, please contact us immediately, and we will take steps to delete such information.
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or other operational reasons. Any updates will be posted on this page, and where appropriate, we will notify you via email or a prominent notice on our website.
If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us at:
Email: support@valortiva.com
2771 Native Ave, Rowland Heights, CA 91748, USA
Cookies are small text files stored on your device when you visit a website. They help the website remember your preferences, improve site functionality, and provide personalized experiences. Some cookies are necessary for the site to function correctly, while others allow us to gather data for analytics and marketing purposes.
Essential Cookies
These cookies are necessary for the basic functioning of our website. They enable core functionalities like page navigation, secure access, and website performance. Without these cookies, certain parts of our website may not operate properly.
Performance & Analytics Cookies
These cookies help us analyze how visitors use our website. By collecting anonymous data, we can improve the design, functionality, and content of our site to enhance user experience. We use tools like Google Analytics to track metrics such as page views, time on site, and user interactions.
Functionality Cookies
Functionality cookies allow us to remember your preferences and personalize your experience. Whether it's language settings or saved items in your cart, these cookies help tailor our website to your specific needs.
Advertising & Marketing Cookies
These cookies track your browsing habits to deliver personalized ads based on your interests. They also limit how many times you see an ad and measure the effectiveness of marketing campaigns. We may share this information with third-party advertising platforms like Google and Facebook.
You have the option to manage or disable cookies directly through your browser settings. Please note that disabling certain cookies may impact the functionality of the website and reduce the quality of your experience.
- For Chrome: Go to Settings > Privacy and Security > Cookies and other site data.
- For Safari: Go to Preferences > Privacy.
- For Firefox: Go to Options > Privacy & Security > Cookies and Site Data.
You can also clear your cookies at any time through your browser’s settings.
We may allow third-party service providers, such as analytics and advertising partners, to place cookies on your device to track performance or improve your user experience. These third parties have their own cookie policies, and Valortiva is not responsible for their practices.
By continuing to use our website, you agree to our use of cookies as outlined in this policy. You will be prompted to provide explicit consent for non-essential cookies upon your first visit to the site.
We may update this Cookie Policy from time to time to reflect changes in legal requirements or our use of cookies. Any updates will be posted on this page, and we encourage you to review the policy periodically.
If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us at:
Email: support@valortiva.com
2771 Native Ave, Rowland Heights, CA 91748, USA