Sign up for our newsletter to get $20 off on your first purchase
Sign up for our newsletter to get $20 off on your first purchase
We offer Standard Shipping to the U.S., Canada, and the UK. Estimated delivery times vary by region:
- U.S.: 2 to 7 business days
- Canada: 2 to 10 business days
- UK: 2 to 7 business days
Shipping is free for all orders within the U.S., Canada, and the UK.
Orders are processed within 1-2 business days. You will receive a confirmation email with tracking information once your package has shipped. Orders placed on weekends or holidays will be processed on the next business day.
Canada and UK: Orders may be subject to local taxes upon delivery, which are the responsibility of the customer.
We want you to be completely satisfied with your Valortiva purchase. If you're not happy with your product, we offer an easy return process.
- Returns are accepted within 30 days of delivery for unused products in their original packaging.
- Products must be in the same condition as received, with all original packaging and accessories included.
- Items marked as "final sale" or "clearance" are not eligible for return.
- Email support@valortiva.com with your order number and reason for return to receive a Return Merchandise Authorization (RMA) number and return instructions.
- Return shipping labels will be provided for customers in the U.S., Canada, and the UK, and return shipping is free.
- Refunds will be processed to your original method of payment within 5-7 business days after we receive and inspect the returned item.
- Shipping costs (if applicable) are non-refundable unless the product was defective or incorrectly shipped.
To exchange a product, follow the return process and place a new order for the replacement item.
If your product arrives damaged or defective, please contact us within 7 days of receipt. Valortiva will cover all return shipping costs and provide a replacement or refund.
